Frequently asked
Common questions about pujas, bookings, and our free tools. Can't find what you need? Email support@properpandit.com.
Our Engine & AI
How does Proper Pandit use AI in its astrology?+
Our tools work in two stages. First, the maths — your chart is computed with a high-precision astronomical engine using the Lahiri ayanamsa, the Government of India's standard. We calculate exact planetary degrees, all 27 nakshatras, the full Vimshottari dasha timeline and all sixteen divisional (varga) charts. None of it is faked or randomised. Then, the reading — our intelligent interpretation engine analyses that precise chart against thousands of classical Parashari and KP rules to produce your personalised guidance: house-by-house predictions, yogas, doshas, life-domain forecasts and targeted remedies. We are progressively adding deeper AI-written interpretation on top of this engine, so the readings keep getting richer over time.
How accurate is the AI Kundli?+
The calculations are exact. We use a high-precision astronomical engine with the Lahiri ayanamsa — the Government of India's standard — so your planetary positions, lagna, nakshatra and divisional charts match what a qualified Vedic astrologer would compute by hand, to the degree. Accurate output depends on accurate birth data: a precise birth time and place matter, because small errors there shift sensitive points like the ascendant.
Is the AI Horoscope actually personalised, or generic?+
It's computed from the real planetary transits happening today and read against your zodiac sign — not pre-written generic text recycled for everyone. The daily reading reflects where the Moon and other planets actually are in the sky right now.
Do you fake, randomise or recycle predictions?+
No. Every chart, horoscope and numerology result is generated from your own birth details and the genuine position of the planets. There is no random number generator and no one-size-fits-all template behind your reading.
Bookings
How long after I book until the puja is performed?+
Most pujas are scheduled within 24-48 hours. For specific muhurtas, we'll coordinate with you to find the most auspicious time.
Can I attend the puja virtually?+
Yes. All Live Darshans and Live Pujas are streamed via secure video to you in real-time.
What happens to the prasad?+
Prasad is collected, blessed, and shipped to your address (anywhere in India or internationally). Delivery typically takes 5-7 days.
Free tools
Are the free Kundli and Panchang accurate?+
Yes. We use Swiss Ephemeris (the gold standard for Vedic astronomy) and classical Parashari rules. Same data as your local pandit's printed panchang.
Payments
What payment methods do you accept?+
All Indian credit/debit cards, UPI, net banking, and international cards via Razorpay.
Is my payment information secure?+
Yes. We never store card numbers. All transactions are PCI-DSS compliant via Razorpay.