Privacy Policy

Last updated: 24 May 2026

What we collect

We collect only what we need to deliver the service:

• Account info — name, email, phone (verified via OTP)
• Astrological data — birth date, time, place (for kundli & milan)
• Booking details — service selected, gotra, family member names, delivery address
• Payment metadata — we use Razorpay for payments; we never store card numbers

Encryption at rest

Sensitive PII (phone, address, exact birth time, exact birth place) is encrypted at rest with AES-256-GCM. Even if our database is breached, this data is not readable.

What we share

• Pandits see your name, gotra, and the family details you provide for the sankalp
• Payment processor (Razorpay) sees the amount and your contact info for the transaction
• Email provider (Resend) handles outbound emails

We do not sell your data, ever.

Your rights

You can request a full export of your data, or full deletion of your account, by emailing support@properpandit.com. We respond within 30 days as required by India's DPDP Act 2023.

Cookies

We use minimal first-party cookies for authentication and CSRF protection. No advertising or analytics cookies are set without your consent.

Questions

Reach our Data Protection Officer at support@properpandit.com.